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Water hardness

It is important to know whether you live in a hard, medium or soft water area since this determines the dosage of washing detergent you should use.

Know your water

Website ANZ water in hands

It is important to know whether you live in a hard, medium or soft water area since this determines the dosage of washing detergent you should use.

Most metropolitan areas in Australia and New Zealand have soft to medium water. The most populated hard water areas in Australia are around Adelaide and parts of Brisbane. Hard water areas in New Zealand tend to be principally around Gisborne, Wanganui, Palmerston North and Wairoa. Other areas of Australia and New Zealand do have hard water but this can be very localised, water source dependent and even seasonal. If in doubt, contact your local water supplier or council.

Signs of hard water are:

A 'ring around your bath tub'

Soaps and shampoos do not lather easily

White deposits around taps and drains

Fabrics feel stiff, not fluffy

If in doubt contact your local water authority or supplier.

You should use a higher dosage of detergent in hard water areas to maintain cleaning performance and avoid the build-up of dirt and hard water deposits in your machine.

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