Our Impacts
Our business and brands have impacts at every stage along the product life-cycle: from concept to consumption.
Understanding consumer needs
Our aim is to meet consumers' everyday needs for nutrition, hygiene and personal care.
What we do:
Make high-quality products that are safe to use
Make products affordable and accessible to consumers
Understand the environmental constraints, such as water scarcity, within which consumers use our products
Innovation & R&D
Through our investment in research and development, we aim to meet the diverse and changing needs of consumers in all our markets.
What we do:
Enhance the nutritional quality of our foods
Minimise the adverse environmental impacts of our products
Incorporate social, economic and environmental factors into brand development plans, using Brand Imprint methodology
Research and promote alternatives to animal testing
Collaborate with academic and business partners around the world
Suppliers
We aim to encourage sustainability practices in our supply chain. Through responsible sourcing, we seek to raise standards in line with the requirements set out in our Business Partner Code.
What we do:
Ensure fair working conditions in the supply chain and respect for human rights
Ensure suppliers meet standards on health, safety and environmental protection
Work with other companies to define common supplier assessment processes and share performance data
Work with our agricultural suppliers and growers to move towards more sustainable growing practices
Production & manufacturing
We seek to manage the impacts of our operations on society and the environment.
What we do:
Protect the health and safety of employees at work
Respect employees' fundamental rights and encourage personal development
Invest in local communities and contribute to local economic development
Improve the eco-efficiency of our manufacturing sites and set ambitious targets, particularly for CO2 emissions
Distribution & retail
Our aim is to be the supplier of choice for our customers and to ensure that consumers have ready access to our products through different distribution channels.
What we do:
Work in partnership with retailers on sustainability issues
Support retailers in educating consumers on health and sustainability issues
Reduce environmental impacts resulting from distribution of our products
Ensure consumers everywhere have access to our products
Use and promote environmentally-friendly refrigeration technology
Marketing, consumption & disposal
We communicate responsibly with our consumers through our advertising and marketing.
What we do:
Take a responsible approach to marketing and advertising
Help consumers make healthier choices in their diet
Work to ensure consumer confidence in chemicals used in home and personal care products
Help consumers to reduce their environmental impacts and to dispose of our products responsibly
